Terms of service
Last Updated: June 1, 2026
This website, www.bosphorusleather.com, is operated by Bosphorus Leather Deri ve Ayakkabı Ltd. Şti.Throughout the site, the terms “we,” “us,” and “our” refer to Bosphorus Leather.
By accessing our website, browsing our products, placing an order, or using any service provided through this website, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies referenced on our website.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. Company Information
Bosphorus Leather Deri ve Ayakkabı Ltd. Şti.
Yakınca Mahallesi Adıyaman Yolu 18/B
Yeşilyurt, Malatya
Turkey
Email: info@bosphorusleather.com
Phone: +90 532 323 37 43
Website: www.bosphorusleather.com
2. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have the consent of a parent or legal guardian.
You may not use our website, products, or services for any illegal or unauthorized purpose. You must not transmit viruses, malware, harmful code, or any content that may damage or interfere with the operation of the website.
We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe that a user has violated these Terms, applicable laws, or our business policies.
3. Products and Handmade Nature
Bosphorus Leather products are handcrafted using natural leather and traditional craftsmanship methods.
Because many of our products are handmade, hand-dyed, personalized, or made to order, slight variations may occur in:
- Leather grain
- Color tone
- Patina
- Texture
- Stitching
- Dimensions
- Natural marks or character of the leather
- Finish and hand-dyeing details
These natural variations are part of the character of handmade leather products and should not be considered defects.
We make every reasonable effort to present product images, colors, dimensions, and descriptions accurately. However, actual colors may vary depending on screen settings, lighting conditions, natural leather differences, and hand-finishing processes.
4. Ready to Ship and Made to Order Products
Some products may be labeled as Ready to Ship. These items are available for faster dispatch after a final quality check.
Most Bosphorus Leather products are made to order. Production times may vary depending on the product type, customization details, order volume, material availability, and seasonal demand.
Estimated production and delivery information is provided in our Shipping Policy and on relevant product pages. These timeframes are estimates and are not guaranteed unless explicitly stated in writing.
5. Personalization and Custom Orders
Some products may include personalization, initials, engraving, special colors, custom compartments, bespoke dimensions, or other custom features.
Customers are responsible for reviewing and confirming all personalization and custom order details before placing an order.
Personalized or custom-made products may not be eligible for return or cancellation once production has started, except where required by applicable law or where the product is defective.
We reserve the right to refuse custom requests that we cannot produce, that may affect product quality, or that are not suitable for our production standards.
6. Orders and Order Acceptance
When you place an order through our website, you agree to provide accurate, complete, and current information, including your name, billing address, shipping address, email address, and phone number.
After placing an order, you may receive an order confirmation email. This confirmation does not mean that your order has been fully accepted. We reserve the right to review, refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing or product information errors
- Payment issues
- Suspected fraud or unauthorized activity
- Incorrect customer information
- Shipping restrictions
- Custom order limitations
- Orders placed by unauthorized resellers or distributors
If we cancel or modify an order, we will attempt to contact you using the email address or phone number provided at checkout.
7. Pricing and Payment
All prices are displayed in the currency shown on our website or checkout page.
Prices are subject to change without notice. We reserve the right to correct pricing errors, product information errors, or promotional mistakes at any time, including after an order has been submitted.
Payment must be completed through the payment methods available at checkout. Payments are processed securely by third-party payment providers.
We do not store full credit card numbers on our own servers.
8. Shipping, Customs, and Duties
All orders are shipped from Turkey.
Shipping times, carriers, customs responsibilities, and delivery details are explained in our Shipping Policy.
Depending on your country’s regulations, your order may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges.
These charges are not included in the product price or shipping fee unless clearly stated otherwise. They are the responsibility of the customer.
Bosphorus Leather is not responsible for customs duties, import taxes, delays caused by customs procedures, refused shipments, or additional fees charged by customs authorities or delivery carriers.
9. Returns, Exchanges, and Refunds
Returns, exchanges, cancellations, repairs, and refunds are governed by our Refund Policy.
Because many Bosphorus Leather products are handmade, made to order, or personalized, certain products may not be eligible for return unless they are defective or otherwise required by applicable law.
Please review our Refund Policy before placing an order.
10. Product Availability
We reserve the right to limit the quantities of any product, discontinue products, or modify product availability at any time without notice.
Some products may be available in limited quantities, limited leather types, or limited production batches.
We do not guarantee that any product shown on the website will always be available.
11. Website Information and Accuracy
We make reasonable efforts to ensure that information on our website is accurate, complete, and current.
However, there may occasionally be typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping charges, transit times, availability, images, or other content.
We reserve the right to correct any errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.
12. Intellectual Property
All content on this website, including but not limited to product designs, product images, text, logos, graphics, videos, layouts, product names, descriptions, and brand elements, is owned by or licensed to Bosphorus Leather unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, sell, resell, or exploit any part of our website, products, images, designs, or content without our prior written permission.
Unauthorized use of our intellectual property may result in legal action.
13. Third-Party Tools and Links
Our website may include third-party tools, applications, payment services, shipping services, analytics tools, advertising tools, or links to third-party websites.
We are not responsible for the content, accuracy, security, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to the terms and policies of those third parties.
14. User Comments, Reviews, and Submissions
If you submit reviews, comments, photos, feedback, suggestions, or other content to us, you agree that we may use, display, reproduce, edit, publish, translate, and distribute such content for business, marketing, customer service, or operational purposes, unless prohibited by applicable law.
You agree that your submissions will not violate the rights of any third party, contain unlawful or harmful content, or mislead us or other users.
We reserve the right to remove or edit user-submitted content at our discretion.
15. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, and protect your personal information.
16. Prohibited Uses
You are prohibited from using the website or its content:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe our intellectual property rights or the rights of others
- To submit false or misleading information
- To transmit viruses, malware, or harmful code
- To collect or track the personal information of others
- To spam, phish, scrape, crawl, or interfere with the website
- To bypass security features
- To engage in fraudulent, abusive, harmful, or unauthorized activity
- To copy, resell, or commercially exploit our content, products, or services without permission
We reserve the right to terminate or restrict access to our website or services for violating any prohibited uses.
17. Disclaimer of Warranties
We do not guarantee that the website will always be uninterrupted, timely, secure, error-free, or free from technical issues.
Except as expressly stated by us, the website and all products and services provided through the website are offered “as is” and “as available,” to the maximum extent permitted by applicable law.
Nothing in these Terms limits any mandatory consumer rights that may apply under applicable law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Bosphorus Leather, its directors, employees, affiliates, suppliers, service providers, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, your purchase of products, or your reliance on website content.
Our liability shall be limited to the maximum extent permitted by applicable law.
This limitation does not exclude or limit liability where it cannot be excluded or limited under applicable consumer protection laws.
19. Indemnification
You agree to indemnify and hold harmless Bosphorus Leather, its directors, employees, affiliates, partners, suppliers, service providers, and contractors from any claim, demand, damage, loss, or expense arising from your breach of these Terms, violation of applicable law, or infringement of any third-party rights.
20. Termination
These Terms remain effective unless terminated by either you or us.
We may terminate or restrict your access to our website or services at any time if we believe you have violated these Terms or applicable laws.
The obligations and liabilities incurred before termination shall survive termination.
21. Governing Law
These Terms of Service and any separate agreements under which we provide products or services shall be governed by and interpreted in accordance with the laws of the Republic of Turkey, unless mandatory consumer protection laws in your country of residence provide otherwise.
22. Changes to These Terms
We may update, change, or replace any part of these Terms of Service at any time by posting updates on this page.
It is your responsibility to review this page periodically.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
23. Contact Information
Questions about these Terms of Service should be sent to us at:
Bosphorus Leather Deri ve Ayakkabı Ltd. Şti.
Yakınca Mahallesi Adıyaman Yolu 18/B
Yeşilyurt, Malatya
Turkey
Email: info@bosphorusleather.com
Phone: +90 532 323 37 43