Privacy policy

Effective Date: June 1, 2026
Last Updated: June 1, 2026

This Privacy Policy describes how Bosphorus Leather Deri ve Ayakkabı Ltd. Şti. (“Bosphorus Leather,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from www.bosphorusleather.com and related services operated through Shopify.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Bosphorus Leather is a handmade leather goods brand based in Turkey.

Bosphorus Leather Deri ve Ayakkabı Ltd. Şti.
Ozalper Mahallesi Alyans Caddesi 18/B
Yeşilyurt, 44090 Malatya
Turkey

Email: info@bosphorusleather.com

For privacy-related questions, requests, or complaints, you may contact us at the email address above.

2. Personal Information We Collect

We collect personal information when you visit our website, place an order, contact us, subscribe to our marketing communications, or interact with our services.

Information You Provide to Us

When you place or attempt to place an order, contact us, create an account, subscribe to emails, or communicate with us, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Product preferences
Personalization details, such as initials, engraving requests, color choices, or custom order instructions
Customer service messages and communication history
Marketing preferences
Any other information you choose to provide

Payment Information

Payments are processed securely by our payment providers, including Shopify Payments and other available payment methods.

We do not store full credit card numbers on our own servers. Payment details are processed by secure third-party payment providers in accordance with their own security and privacy practices.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Device type
Operating system
Time zone
Pages viewed
Products viewed
Referring website or search terms
Clicks, browsing actions, and interaction with the website
Cookies, pixels, tags, and similar tracking technologies

We use this information to operate the website, improve user experience, prevent fraud, analyze performance, and support advertising and remarketing activities.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to help our website function, understand customer behavior, improve our services, and provide relevant marketing.

These technologies may include:

Cookies
Log files
Web beacons
Tracking pixels
Tags
Analytics scripts
Advertising pixels
Local storage technologies

We may use these technologies for the following purposes:

Website functionality
Shopping cart and checkout operation
Security and fraud prevention
Analytics and performance measurement
Personalization
Advertising and remarketing
Email marketing performance tracking

Some cookies are necessary for the website to work. Others, such as analytics and advertising cookies, may require your consent depending on your location.

For users in the European Economic Area, United Kingdom, and Switzerland, Google requires legally valid consent where required for cookies, local storage, and the collection, sharing, and use of personal data for personalized advertising. Google also provides Consent Mode guidance for websites using Google tags.

You can manage cookies through your browser settings or, where available, through our cookie banner or privacy preferences tool.

4. How We Use Your Personal Information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Provide order confirmations, invoices, and tracking details
Communicate with you about your order
Respond to your questions and customer service requests
Manage returns, repairs, warranty requests, and after-sales support
Process payments securely
Detect and prevent fraud or misuse
Improve our website and customer experience
Analyze website performance and customer behavior
Personalize website content and product recommendations
Send marketing emails, if you have subscribed or where permitted by law
Show relevant advertisements through platforms such as Google, Meta, and other advertising partners
Measure the performance of our advertising campaigns
Comply with legal, accounting, tax, customs, and regulatory obligations
Protect our legal rights and business interests

5. Legal Basis for Processing

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal information based on one or more of the following legal bases:

Contract: To process and fulfill your order, provide customer support, and deliver our products.
Consent: For certain marketing communications, cookies, analytics, or advertising technologies where consent is required.
Legitimate interests: To improve our website, prevent fraud, secure our business, analyze performance, and communicate with customers, provided these interests do not override your rights.
Legal obligation: To comply with tax, accounting, customs, consumer protection, and other legal requirements.

Privacy notices should clearly explain what personal data is used, why it is used, the legal basis, retention periods, user rights, and how to complain. This is also consistent with UK ICO guidance.

6. Sharing Your Personal Information

We may share your personal information with trusted third parties who help us operate our business and provide our services.

These may include:

Shopify, which powers our online store
Payment providers, such as Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, or other payment methods available at checkout
Shipping carriers, such as DHL, FedEx, UPS, or local delivery providers
Email marketing providers, such as Omnisend
Analytics providers, such as Google Analytics
Advertising platforms, such as Google Ads, Meta, Instagram, Facebook, Pinterest, TikTok, or Microsoft Ads, if used
Fraud prevention and security providers
Customer support and communication tools
Professional advisors, such as accountants, lawyers, tax consultants, and auditors
Government authorities, customs authorities, courts, or regulators, where required by law

Shopify provides the infrastructure for our online store and has its own privacy practices for handling merchant and customer data.

Meta may receive business tool data through tools such as Meta Pixel and other advertising products when these tools are used on a website.

We do not sell your personal information in the traditional sense. However, some privacy laws may define certain advertising or tracking activities as “sharing” or “selling” personal information. Where required, we provide choices to opt out of such activities.

7. Behavioral Advertising and Retargeting

We may use your personal information and browsing activity to show relevant advertisements and measure campaign performance.

This may include advertising through:

Google Ads
Meta/Facebook/Instagram
Shopify Audiences, if enabled
Pinterest Ads, if used
TikTok Ads, if used
Microsoft/Bing Ads, if used
Other advertising platforms used by our business

You can manage or opt out of personalized advertising through the following platforms:

Google Ads Settings: https://www.google.com/settings/ads
Meta Ad Preferences: https://www.facebook.com/settings/?tab=ads
Digital Advertising Alliance Opt-Out: https://optout.aboutads.info/

Where required by law, we will ask for your consent before using non-essential cookies or advertising technologies.

8. Email Marketing

If you subscribe to our email list, we may send you marketing emails about new products, special offers, product launches, brand updates, and other relevant content.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at:

info@bosphorusleather.com

We may still send you non-marketing emails related to your orders, customer service requests, shipping, security, or legal matters.

9. International Data Transfers

Bosphorus Leather is based in Turkey and sells to customers worldwide.

Your personal information may be processed in countries outside your country of residence, including Turkey, the United States, Canada, the European Economic Area, the United Kingdom, and other countries where our service providers operate.

When we transfer personal information internationally, we take steps to protect it in accordance with applicable data protection laws.

10. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

Fulfill orders
Provide customer service
Handle returns, repairs, warranty requests, and disputes
Comply with tax, accounting, customs, and legal obligations
Prevent fraud and protect our business
Maintain accurate business records

Order records may be kept for the period required by applicable tax, accounting, and legal requirements.

Marketing data is kept until you unsubscribe, withdraw your consent, or request deletion, unless we are legally required or permitted to keep certain information.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing activities
Restrict processing
Request data portability
Withdraw consent where processing is based on consent
Opt out of certain marketing or targeted advertising activities
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at:

info@bosphorusleather.com

We may need to verify your identity before completing your request.

12. European, UK, and Swiss Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under applicable data protection laws.

You may contact us to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent.

You also have the right to lodge a complaint with your local data protection authority if you believe your personal information has been handled unlawfully.

13. California and US State Privacy Rights

If you are a resident of California or another US state with applicable privacy laws, you may have additional rights, including the right to:

Know what personal information we collect, use, disclose, or share
Request access to your personal information
Request deletion of your personal information
Correct inaccurate personal information
Opt out of certain sharing, sale, or targeted advertising activities
Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at:

info@bosphorusleather.com

We do not knowingly sell personal information in the traditional sense. However, certain advertising and analytics activities may be considered “sharing” or “targeted advertising” under some US privacy laws.

14. Children’s Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at info@bosphorusleather.com, and we will take appropriate steps to delete such information.

15. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

16. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

17. Do Not Track

Some browsers may send a “Do Not Track” signal.

Our website does not currently respond to Do Not Track browser signals. However, you may manage cookies and advertising preferences through your browser settings, our cookie tools, and the opt-out links provided in this Privacy Policy.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

19. Contact Us

For more information about our privacy practices, questions, requests, or complaints, please contact us at:

Bosphorus Leather Deri ve Ayakkabı Ltd. Şti.
Ozalper Mahallesi Alyans Caddesi 18/B
Yeşilyurt, 44090 Malatya
Turkey

Email: info@bosphorusleather.com