Shipping policy
Last Updated: June 1, 2026
At Bosphorus Leather, each order is carefully prepared, quality checked, and securely packed before shipment. All orders are shipped from Turkey to customers worldwide.
Shipping Carriers
We ship international orders with trusted express carriers such as DHL Express and FedEx Express.
Once your order has been shipped, you will receive a tracking number by email.
Ready to Ship Items
Products labeled “Ready to Ship” are already available and are dispatched after a final quality check.
Ready to Ship items are usually shipped within 1–3 business days after your order is placed.
After dispatch, delivery usually takes 2–5 business days with DHL Express or FedEx Express, depending on your destination country, customs procedures, and carrier operations.
Availability of Ready to Ship items is clearly indicated on each product page.
Made to Order Items
Most Bosphorus Leather products are handcrafted to order.
Because our products involve detailed craftsmanship, natural leather selection, hand-dyeing, personalization, and quality control, production usually takes approximately 2–5 weeks.
Production time may vary depending on the product type, customization details, order volume, leather availability, and seasonal demand.
After production is completed and the final quality check is approved, your order will be shipped promptly. You will receive your tracking number by email once the shipment is created.
Delivery Time
Estimated delivery time depends on the product type:
- Ready to Ship items: Usually dispatched within 1–3 business days, then delivered in approximately 2–5 business days after shipment.
- Made to Order items: Production usually takes 2–5 weeks, then delivery takes approximately 2–5 business days after shipment.
Please note that delivery estimates are not guaranteed. Delays may occur due to customs procedures, carrier delays, local holidays, incorrect address information, weather conditions, or circumstances beyond our control.
Customs, Duties, and Import Taxes
All orders are shipped from Turkey.
Depending on your country’s regulations, your order may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges.
These charges are not included in the product price or shipping fee and are the responsibility of the customer.
Bosphorus Leather is not responsible for customs duties, import taxes, or any additional fees charged by your country’s customs authority or delivery carrier.
If customs payment is required, the carrier or local customs office may contact you directly.
United States Orders
For orders shipped to the United States, customs rules and import thresholds may vary depending on the product value and current regulations.
If any customs duties, taxes, or import-related charges apply, they are the responsibility of the customer.
Shipping Address
To ensure smooth delivery, please provide complete and accurate shipping information when placing your order, including:
- Full name
- Full delivery address
- Postcode / ZIP code
- Country
- Phone number
- Email address
Bosphorus Leather is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information.
If you notice an error in your shipping address, please contact us as soon as possible at:
info@bosphorusleather.com
We will do our best to update the address before shipment. Once an order has been shipped, address changes may not always be possible.
Packaging
Each product is carefully packed and delivered in its original dust bag and branded Bosphorus Leather box, unless otherwise stated.
We take great care to protect your order during international shipment.
Free Worldwide Shipping
We offer free worldwide shipping on eligible orders above the amount stated on our website or at checkout.
If your order qualifies for free shipping, this will be shown during checkout.
Please note that free shipping does not include customs duties, import taxes, VAT, brokerage fees, or other local charges that may apply in your country.
Failed Delivery or Refused Packages
If a package cannot be delivered because of an incorrect address, missing contact information, refusal to pay customs duties, refusal to accept the package, or failure to collect the shipment, the customer may be responsible for any return shipping costs, customs charges, storage fees, or reshipment fees.
If the package is returned to us, we will contact you to arrange the next steps.
Lost or Damaged Shipments
If your order appears to be lost or damaged during shipment, please contact us as soon as possible at:
info@bosphorusleather.com
We may request photos, videos, packaging images, or carrier documents to investigate the issue with the shipping carrier.
Please keep the original packaging until the issue is resolved.
Contact Us
For shipping questions, delivery updates, or address corrections, please contact us at: info@bosphorusleather.com