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We're Here to Help

We invite you to reach out to us for any product inquiries, custom orders, or bulk purchase requests. Please use the form below, and a member of our team will respond to you promptly. Thank you for choosing Bosphorus.

We're happy to help!

For product inquiries, custom orders, or bulk purchases, use the form below. Our team will get back to you promptly. Thank you for choosing Bosphorus.

Custom Order

Looking for something unique? We specialize in custom orders to meet your specific needs. Fill out the form below with your requirements, and our team will work with you to create a bespoke product just for you.


Have a quick question?

Check our FAQs below for a quick answer

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Frequently Asked Questions

Have questions? We’re here to help!

How long does it take to complete an order?

Our products are made to order, entirely handmade, and most are hand-dyed as well.  Therefore, production time can take around 2-4 weeks.

Which shipping company do you use? How long does shipping takes?

We use DHL Express and FedEx for shipping. With express delivery, shipping takes approximately 3-5 business days.

Are the watch cushions made to be soft? May they cause any harm to my watch?

Our watch cushions are crafted to provide maximum comfort, softness, and flexibility, ensuring your watches feel exceptionally at ease.

 I have a very big or small wrist size and can I request a custom-made cushions?

Of course, you can send us your wrist size along with your order in the notes section.

Are the interiors of the products made of fabric or leather?

We use only extra soft genuine suede leather on the interior of our products.

Can I return the product if I don't like it?

Absolutely, you can return it within 30 days without stating any specific reason.

How are the products packaged?

Our products are packaged in original Bosphorus branded boxes, dustbags, and outer protective boxes. If the item you've ordered is heavy or has the potential to break, it will be sent with a custom wooden crate for maximum protection, ensuring safe delivery.

Where do you produce your products?

All of our products are manufactured in Turkey by Bosphorus's master skilled and experienced artisans.

Are your products genuinely handmade?

All our products are meticulously handcrafted. Please do not compare our real hand crafted products with cheap Chinese-made products, even they have mentioned its made in Sweden or Italy.You are about to have one of a real Handcrafted Bosphorus product!