We kindly remind you that the items you have purchased from "Next Day Shipping Category" are handcrafted products which we have made ready for your pleasure.
If you have purchased Bosphorus Leather Next Day Shipping product(s), we ship it/them the next day with Fedex/TNT Express Carrier. (Saturday Purchasements are being sent out on Mondays due to Sunday being an off day of delivery companies.
Once your order is shipped, you receive a customer tracking number to be able to track your consignment online.
MAKE TO ORDER ITEMS
All products in Bosphorus Leather Store are handcraft and some of them are also hand dyed products. Since there is no ready made product in the Bosphorus Leather Store, the making process of your order nearly takes 30 days to be ready for shipment. That 30 days may be shorter or a few days longer according to your ordered item, customizations, extras. Normally, the shipping period takes 2-5 business days to be at your address. (Delivery companies declare those figures.)
Once you complete the purchasement, we add your order with its number(ID) to the Production List which is being followed up both by masters and related staff. After the Quality Control Process, we ship your consignment with Fedex/TNT delivery companies and give your tracking number to be able to track your package online.
Each Bosphorus Leather product is being shipped rigorously in its dust bag and original box which carry brand logo and brand name on it.
For the best delivery in a short time, please fill your phone number, email address, postcode and address while ordering.
Prices include shipping costs. The customs duties are not being added to the prices since possible customs duties vary according to the destination country, amount of invoice and the product. We do not prefer to remark an estimated figure which may vary. On the other hand, most items arrive at your address without customs clearance.
The Refund Policy of Bosphorus Leather is “so simple”, “quite basic”! No need to bear around the rush with chic, fancy and long sentences that get you bored!
Just we need your unpackaging video record! We advise that when you receive the consignment, please take a video record as you open up the package of the consignment of the delivery company. That method facilitates the job of both of us!
If you were not able to take a video record, please send us photos of the item that shows default or defaults in reasonable day. Let's imagine that you are in hectic days and you were not able to send the photos of the product. Calm down, we can easily notice our faults when you provide the clear photos and compensate for them! If you are able to prove the Bosphorus Leather item has a default; rest assured, we will send out a new one to your address or refundimmediately.
The “Warranty Policy” of Bosphorus Leather is quite simple as its RefundPolicy. Bosphorus Leather Warranty shall cover all products and shall remain valid for a period of two(2) years as from the date on which the “Buyer” received the “Product”.
Throughout the period of warranty, Bosphorus Leather undertakes to replace at no extra cost all “Products” which the “Buyer” declares faulty, as well as to repair any operational malfunction detected and declared by the “Buyer”.
In all cases, Bosphorus Leather reserves the right to verify by any means or method, any default detected by the “Buyer”, without hindrance from the “Buyer” to the persons assigned by Bosphorus Leather to carry out such verification. This warranty shall not apply to any faults or damage to the products incurred by negligence or misuse of the Buyer. To be more informed about “Product Care”
Rest assured, you will have a customer lover after sale policy. So far, we have replaced our products even though they had natural leather wrinkles, scratches to pleasure our customers.